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Security and data protection

How DC Expert AI protects vehicle, personal and image data.

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Hosted in the EU

Database, file storage and application run in data centres in the European Union.

AI in the EU region

Live guidance and analysis run on Google Vertex AI in the EU region. Live camera frames are processed transiently and not stored; data is not used for training.

Encryption

All connections use TLS, stored data is encrypted at rest. Keys to external systems are stored encrypted.

Photos and blurring

Original photos never leave the platform. Exports only contain copies with blurred faces and plates.

Retention

Optional raw recordings are off by default and are deleted automatically after the period set by the office.

Access and audit

Each office sees only its own data. Changes and support access are logged completely.

Sub-processors

  • Google Cloud (Vertex AI, Cloud Run) — AI processing and live service (EU (europe-west3 / eu))
  • Lovable Cloud (Datenbank, Speicher, Anmeldung) — Data storage, files, sign-in (EU)
  • autoiXpert (nur bei aktiver Anbindung) — Handover to the report system (DE)

System status

[PLACEHOLDER: status page link] – until then reach us at info@dc-connected.de.